Multi-channel map

Email, SMS, and 2X call timing across the four WBE lead workflows.

Every touch a lead receives on one shared timeline per workflow. Blikket owns the email and SMS sends through Klaviyo. 2X owns the calls and voicemails. Stickies marked with a pink dot flag timing overlaps we need to resolve before launch. Click any sticky for the full copy, script, or voicemail.

Legend

Email — Blikket / Klaviyo

SMS — Blikket / Klaviyo

Call + VM — 2X Solutions

Overlap to resolve

Click any sticky to expand

How these map to our Klaviyo flows. Old Leads and Older Bid Sent, No Reply both run alongside our Stale Lead Re-engagement flow. Need More Information runs alongside our Warm Lead Accelerator. Newer Bid Sent, No Reply runs alongside our Offer Sequence (Post-Bid Trust). 2X's call cadence is identical in shape for every workflow: primary call plus a second attempt two hours later, skip days on Day 2 and Day 4, all times Pacific. Callback number across all 2X scripts is 855-513-0293.

Salesforce lead volume baselines (Jan 1 to Feb 12): Need More Info 65 deals, Bid Sent No Reply 656 deals, Follow-up Sent 156 deals, Negotiation 508 deals.

Overlaps flagged. Three timing overlaps currently sit inside a two-hour window of one of Blikket's emails or SMS. Each flagged sticky contains a suggested resolution in its details.